Privacy Policy
At PARUL CHEMICALS, accessible from www.parulchemicals.in , one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by PARUL CHEMICALS and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in PARUL CHEMICALS. This policy is not applicable to any information collected offline or via channels other than this website.
1. Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
2. Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, and the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you communicate with us through WhatsApp, we may collect your mobile number, message content, transaction-related details, and communication preferences. This information is collected to provide customer support, process transactions, and send service-related updates.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
3. How we use your information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes Send you emails
- Find and prevent fraud, Log Files
- WhatsApp Business API
- To communicate with customers via WhatsApp Business API for transactional and service-related purposes
- To send order confirmations, account statements, payment reminders, and important business updates.
- To respond to customer queries and provide customer support
4. WhatsApp Business Communication & User Consent
We use the WhatsApp Business API to communicate with our customers regarding important service-related information, including but not limited to:
- Purchase history and account statements
- Payment reminders and outstanding balances
- Transaction confirmations
- Loyalty program updates and service notifications
By providing your mobile number and engaging with PARUL CHEMICALS, you explicitly consent to receive messages from us via WhatsApp. These messages are strictly transactional and service-related and are not promotional in nature unless explicitly consented to.
You may opt out of receiving WhatsApp communications at any time by replying “STOP” to any message or by contacting us at parulchemicals2016@gmail.com or +91-94277 84082.
PARUL CHEMICALS follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
5. Third-Party Services & Data Sharing
We use the WhatsApp Business API, a service provided by Meta Platforms, Inc., to send and receive WhatsApp communications. Our WhatsApp messaging services may be facilitated by an authorized WhatsApp Business Solution Provider (such as AiSensy, Interakt, Gupshup, or similar).
Customer data shared via WhatsApp is processed solely for communication and service purposes and in accordance with Meta’s Platform Policies. We do not sell or share your personal information with third parties for marketing purposes.
For more information, please review:
- WhatsApp Privacy Policy (Meta Platforms, Inc.)
- Our WhatsApp Business Solution Provider’s privacy policy
We retain personal data, including WhatsApp communication records, only for as long as necessary to fulfill business, legal, and compliance purposes. We implement appropriate technical and organizational security measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. Access to customer information is restricted to authorized personnel only.
7. CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.
If Business will do advertisements on/through/from/ to website, specifically will not be mislead the customers due to CCPA.
If you make a request, we have ‘two weeks’ to respond to you. If you would like to exercise any of these rights, please contact us.
8. GDPR Data Protection Rights
The Right to be informed – Individuals have the rights to be informed about how their personal data is being processed.
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The rights in relation to automated decision-making and profiling – Individuals have rights related to decisions based solely on automated processing, including the right to human intervention.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions, & that will be worked with mutual understanding & decision.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions, & that will be worked with mutual understanding & decision.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions, & that will be worked with mutual understanding & decision.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions, that will be worked with mutual understanding & decision.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us for your rights.
9. Children’s Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
PARUL CHEMICALS does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
10. Conclusion
Parul chemicals is highly concerned of privacy of our customers or visitors to our website www.parulchemicals.in. We hereby declared a privacy policy to inform you that our policies regarding the data or information submitted by you like your Name, Address, Email, etc. on our website will not be disclosed to any other agency without prior permission from you.
11. Our Commitment to Your Privacy
Parul Chemicals is committed to protecting the privacy of our customers and website visitors. Personal data shared with us will be used solely for the purposes described in this Privacy Policy and will not be disclosed to any third party without your prior consent.
We regularly review our privacy practices and update this policy when required. We encourage you to review this page periodically. Significant changes will be communicated to you directly or prominently posted on our website.
12. Governing Law
This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
Any disputes arising out of or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located at Vadodara, Gujarat, India.
13. Contact Us
If you have any questions about this Privacy Policy or our practices regarding your personal information,
please contact us at:[Parul chemicals]
[Ranjan Society 2 Near, Lions Hall Race Course, Vadodara, Gujarat, 390007]
[info@parulchemicals.com]
[94277 84082, 9825637101]
Thank you for choosing parul chemicals for your pharmaceutical and animal feed supplement needs. Your privacy is important to us, and we are committed to protecting your information.
Last updated: [10/02/2026]